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Privacy Policy

Being transparent and providing accessible information to you about how we will use Your personal data (“Your Information”) is of the key principles of General Data Protection Regulation (GDPR). 

By “Your Information” we mean the personal information We obtain from You from contact forms on enabling us to communicate with You regarding your enquiry.

How do we use Your Information?

We use Your Information for the following purposes: 


Legal basis of processing 

To respond to your contact request, you have submitted by leaving Your Information in the contact form on our website


To market and sell to you products and services offered by Elavon, its Affiliates or third parties, whether relating to Merchant Services or otherwise as a response to your contact enquiry you have submitted by leaving Your Information on website contact form.


To analyse and improve the running of our business. 

Legitimate interests 

For analytical purposes We may share this aggregated information with others from time to time. These regards the use of records of the transactions in combination with the records of our customers in an aggregated form. 

Legitimate interests 

Please note that where we are using Your Information and the legal basis of our processing activities is identified as 'legitimate interests' you have a right to object to our use of Your Information. Please refer to Your rights section for further details.

How do we share Your Information? 

We may at any time give Your Information to: 

  • Service providers, advisors and agents providing services to Us (including our group companies and Affiliates); 

  • Anyone who has a legal right to require disclosure of your information or to whom we are permitted by law to disclose your information (this may include third parties such as bailiffs, receivers, the police and the courts); 

  • Regulatory bodies where required for regulatory purposes; 

  • Our professional advisors in order to obtain advice in relation to our relationship with you; 

  • Third party investors or potential investors in Elavon or its Affiliates or otherwise in the event of the sale, disposal, merger or transfer of the business of Elavon or its Affiliates, or obtaining financing for Elavon’s business, or negotiations in connection with that purpose. 

    In addition, We may at any time give Your Information to any organisation that requires disclosure of Your Information for regulatory purposes or as a matter of law whether or not their power is derived from an Act/Acts of Government. You further acknowledge and agree that any information provided in connection with this form and all other relevant information, may be supplied by Us to our Affiliates for all of the purposes listed above. 

Overseas transfers of Your Information 

We may transfer Your Information to countries outside the European Economic Area (EEA) where data protection laws may not be as strict as they are in the EEA. If we do so we will put in place appropriate controls to ensure that Your Information is protected adequately, in particular through standard data protection model clauses adopted by the European Commission. For more information about these controls please contact us at

For how long do we keep Your Information? 

We will keep Your Information for as long as it is necessary to respond to your contact enquiry and contact you. If our attempt to contact you is not successful, we may repeat this during the period of 12 months since you submitted your request to be contacted.

Your rights 

Individuals have the following rights under data protection legislation: 

  • a right to ask for a copy of their personal data; 

  • a right to ask Us to delete or correct any information We hold about them that is inaccurate; 

  • a right to request erasure of information in certain circumstances; 

  • a right to data portability (this is a risk to ask for Your Information in a commonly used electronic format where information has been provided by the individual and the legal basis for processing that information is consent or contractual necessity); 

  • a right to restrict processing and a right to object to processing activities in certain circumstances; 

  • a right to stop Your Information from being used for direct marketing purposes; and 

  • a right to lodge a complaint with the Data Protection Commissioner (or other supervisory authority in the European Union) if You believe that Your Information has not been processed in accordance with the requirements of the data protection legislation. 

Where any processing is based on consent you have a right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.  

If you would like to exercise any of these rights, please contact us at