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Customer Enquiry
If you're an existing Elavon customer with an enquiry relating to setting up or managing your account, products or solutions, please visit our resource centre or call the number below. Our contact centre is available 24 hours a day, 365 days a year, and we'll be happy to assist. If you prefer, you can fill in the form provided on this page for help.
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You can call us 8am to 6pm, Monday to Friday, 365 days a year
Please have your Merchant ID (MID)
number ready whenever you call us.
Customer Service
Technical Support
Security Support
(9:00am - 3:30pm (CET))
Email: fraud.management@elavon.com
(SLA of one business day to emails)
Company
Your Business
Offers
Solutions
Security and PCI
We’re here to help! from 8:00 a.m. to 6:00 p.m. Monday - Friday. Elavon point of sale (card terminal) support is 24/7, 7 days a week. Call 0818 20 21 20
Opayo Product Support is 24/7, 7 days a week. Call 0191 313 0299.
Monday to Thursday: 8:00am - 8:00pm
Friday: 9:00am - 5:30pm
Saturday: 10:00am - 2:00pm
Copyright© year | Elavon Financial Services DAC. Registered in Ireland – Number 418442.
Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.