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Contact us

We want to hear from you. If you require assistance with an existing account, please call our customer service line 24/7/365.


If you are interested in setting up a new merchant account with us, please call between the hours of 9:00 AM and 5:30 PM GMT, Monday to Friday.

Service: 0818 202 120  Sales: 1800 995 085  

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Sales Enquiry

If you are interested in one of our solutions or setting up a new merchant account with us.

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Existing Customer Inquiry

If you are an existing Elavon customer with an enquiry relating to setting up our products or solutions.

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Partnership Opportunity

Interested in becoming a partner? Contact us to learn more and to join our partner programme.

European Customer Complaints Handling Process

Elavon is keenly focused on our customer experiences. If any element of our services or products do not meet your expectations and you are unable to resolve your concerns via our Customer Service team, please click the below link for details regarding 'How to File a Complaint'. Elavon apologises in advance if you are dissatisfied and assures you that we will investigate and respond as efficiently as possible in order to resolve your issues. 

Procedure document