Last change to Cookie Policy: 08.08.2022
This Cookie Policy relates to www.elavon.ie
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Below is a detailed list of the cookies we use on our Website. We classify cookies in the following categories:
Strictly Necessary Cookies
These cookies are essential in order to provide the website content and/or features.
These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
You can disable these cookies in your browser. However, please note that if you disable these cookies, you may not be able to access all or parts of our website or features.
Performance/Analytics Cookies
In most cases, the information these cookies collect is anonymous and is only used to improve how a website works and to help us to identify issues you may have when using our website.
These cookies are not used to target you with online advertising. Without these cookies we can't learn how our website is performing and make relevant improvements that could better your browsing experience.
Targeting/Advertising Cookies
These cookies and similar technologies gather information about your browsing habits. They remember that you've visited a website and share this information with other organisations, such as advertisers and platforms on which we advertise.
They do this in order to provide you with ads that are more relevant to you and your interests. Although these cookies and similar technologies can track your visits to other websites, they don't usually know who you are.
Without these cookies, online advertisements you encounter will be less relevant to you and your interests.
Third party cookies
We work with third parties and these third parties may use cookies which they place on your computer or device. However, please note that we have no control over the cookies they may use. Please refer to the third party's website for information on how they use cookies.
Third parties may undertake the following activities for us:
From time to time, we may also embed external content from third party websites (e.g. Facebook, YouTube, Twitter) within our website.
Cookie |
Description |
Durartion |
Type |
Category |
---|---|---|---|---|
access-token & refresh token |
These cookies are stored after logging in. The cookies identify you as a visitor between different pages. These session cookies are essential for authentication and without them the customer cannot navigate or use key features of the site. The access-token cookie will be replaced automatically every 15 minutes on the website and both cookies will be deleted upon leaving it. |
The cookie is deleted when the browser or tab is closed |
Session |
Strictly necessary |
JSESSIONID |
This cookie is stored when you seek to login. The cookie identifies you as a visitor between different pages and stores specific properties and settings. The session cookie is essential for authentication and without it the customer cannot log in. This cookie will be deleted automatically after leaving the website. |
See 1 above |
Session |
Strictly Necessary |
JSESSIONID_TGP |
See 2 above |
See 1 above |
Session |
Strictly Necessary |
JSESSIONID_TNE |
See 2 above |
See 1 above |
Session |
Strictly Necessary |
LFR_SESSION_STATE_* |
See 2 above |
See 1 above |
Session |
Strictly Necessary |
ObSSOCookie |
See 2 above |
See 1 above |
Session |
Strictly Necessary |
oldState |
The purpose of this cookie is to keep track of the user’s state. It helps them navigate back to the same state after login, in case their session expires. |
See 1 above |
Session |
Strictly Necessary |
pivot |
See 2 above |
See 1 above |
Session |
Strictly Necessary |
Session Cookie |
See 2 above |
See 1 above |
Session |
Strictly Necessary |
SESSIONIDCOOKIEKEY |
See 2 above |
See 1 above |
Session |
Strictly Necessary |
TNEPROD |
See 2 above |
See 1 above |
Session |
Strictly Necessary |
usbtrustgateway |
See 2 above |
See 1 above |
Session |
Strictly Necessary |
cookie-agreed - |
This cookie records that a user of the website has selected to close the cookie pop-up and it ensures that the cookie pop-up does not reappear for the user as they navigate the website. |
See 1 above |
Session |
Strictly Necessary |
cookies-consent |
See 13 above |
See 1 above |
Session |
Strictly Necessary |
cookiesPolicy |
This cookie is used as part of a cookie consent mechanism, which remembers the user's cookie preferences for a 90 day period. The cookie records whether the user has or has not consented to different categories of non-essential cookies. |
90 days |
Persistent |
Strictly Necessary |
elavon.cookies |
See 13 above |
See 1 above |
Session |
Strictly Necessary |
elavoncookies |
See 13 above |
See 1 above |
Session |
Strictly Necessary |
the_cookie |
See 13 above |
See 1 above |
Session |
Strictly Necessary |
cookiePolicyAccepted |
See 13 above |
See 1 above |
Session |
Strictly Necessary |
count |
This cookie is set if the Hero Banner component is present on the page. It is used to rotate the display of the Hero image sequentially. Necessary for correct display of information on website. |
See 1 above |
Session |
Strictly Necessary |
crossCountryMessage |
Records whether the user has closed cross country message. |
The cookie is deleted when the browser or tab is closed |
Session |
Strictly Necessary |
highPriorityMessage |
This cookie is set when the visitor clicks close on the High Priority message, in order that the visitor is not shown the message again after closing. Necessary for correct display of information on website. |
The cookie is deleted when the message window is closed. |
Session |
Strictly Necessary |
persistentcontactpopup |
This value is set when the visitor clicks close on the "Welcome" popup. This value is used by the floating quick contact icon component. Necessary for correct display of information on website. |
See 1 above |
Session |
Strictly Necessary |
ADRUM_BT1 |
This is an AppDynamics server-side agent cookie that helps ensure the availability and responsiveness of the website by monitoring and ensuring server performance. |
See 1 above |
Session |
Strictly Necessary |
ADRUM_Bta |
This is an AppDynamics server-side agent cookie that helps ensure the availability and responsiveness of the website by monitoring and ensuring server performance. |
See 1 above |
Session |
Strictly Necessary |
ADRUM |
This is an AppDynamics server-side agent cookie that helps ensure the availability and responsiveness of the website by monitoring and ensuring server performance. |
See 1 above |
Session |
Strictly Necessary |
angular-cache.caches.stringCache.data.<trd> |
This cookie helps to ensure that the content of a page loads quickly and effectively by using HTTP caching. This is necessary for effective and responsive site performance. |
See 1 above |
Session |
Strictly Necessary |
countryDetails |
Records the country the visitor is from in order to display correct message concerning relevant website. This cookie improves page load speed and reduces server load. |
See 1 above |
Session |
Strictly Necessary |
Elavon_analytics_id |
The purpose of this cookie is to identify you as a visitor across multiple browser sessions. This cookie is essential for effectively troubleshooting user issues. |
30 days |
Persistent |
Strictly Necessary |
has_js - |
Used by website platform to ensure that javascript is enabled. This is essential for the appropriate display and function of the site. The website would not function or would function in an unexpected manner if the cookie was not stored. |
See 1 above |
Session |
Strictly Necessary |
TABCHILDID |
This cookie is essential to consistent site navigation and supports site functionality, particularly with respect to report generation for the user, which is a key function of the site. Without the cookie, the user’s report generation will not work properly. |
See 1 above |
Session |
Strictly Necessary |
TABID |
This cookie is used to hold user’s tab navigation information. If the cookie is not present, the user’s tab navigation will not work properly. |
See 1 above |
Session |
Strictly Necessary |
countryCode |
The purpose of this cookie is to store the visitor's website country settings. This is necessary for a smooth browsing experience. |
See 1 above |
Session |
Strictly Necessary |
lang |
The purpose of this cookie is to store the visitor's website language settings. This is necessary for a smooth browsing experience. |
See 1 above |
Session |
Strictly Necessary |
Session Storage |
The purpose of the “Session Storage” cookie is to implement a “save for later” feature in forms. It enables users to continue filling a form from where they left off even after closing it, and when returning to the page, the form is pre-filled with their previously entered information. The data is saved locally only and can’t be Please also see by the server. |
The data in session storage is cleared when the page session ends |
Session |
Strictly Necessary |
userLanguage |
The purpose of this cookie is to store the visitor's website language settings. This is necessary for generating documents in the correct language. |
See 1 above |
Session |
Strictly Necessary |
ext-elavon-aem |
This cookie helps ensure that the content of a page loads quickly and effectively by distributing the workload across multiple computers (this is sometimes referred to as ‘load balancing’ or ‘reverse proxying’). |
See 1 above |
Session |
Strictly Necessary |
ROUTEID |
See 37 above |
See 1 above |
Session |
Strictly Necessary |
ak_bmsc |
Used by Akamai Bot Manager tool for detection of malicious bots. This cookie is used to track the progress of the session going through the standard detection workflow. When present, it is also used as the identifier instead of the IP address for the bot rate control rules. |
2 hours |
Persistent |
Strictly Necessary |
bm_sv |
Used by Akamai Bot Manager tool for detection of malicious bots. This cookie is used as part of the session validation detection method and keeps track of the number of HTML pages and Ajax requests the client makes. |
2 hours |
Session |
Strictly Necessary |
bm_sz |
This cookie is used as part of the behavior anomaly detection method of Bot Manager Premier, it is also known as the short term cookie. It references the telemetry collected during the session. |
4 hours |
Session |
Strictly Necessary |
abck |
This cookie is used as part of the behavior anomaly detection method of Bot Manager Premier, it is also known as the long term cookie. It is used to track a user's past behavior (human / bot) on a protected site. It is also used to control the behavior of the JavaScript on the client side, in particular the telemetry collection process and plays a role in the Proof Work challenge process. |
1 year |
Session |
Strictly Necessary |
CSRF-Token |
This cookie supports key security features on the site to prevent unauthorised use through retaining the user's assigned token. |
See 1 above |
Session |
Strictly Necessary |
XSRF-TOKEN |
See 48 above |
See 1 above |
Session |
Strictly Necessary |
_bc_vm_crid |
This cookie supports our Boldchat chat function and is required for it to operate. The cookie does not exist unless the customer clicks on the chat link which opens in a separate browser window. |
The cookie is deleted when the chat window is closed. |
Session |
Strictly Necessary |
rc::c |
This third party cookie controlled by Google is used to filter requests from bots when registration and contact us functions are used on the site. This cookie is used to differentiate between humans and robots. The cookie is only stored when the user invokes the function. The registration and contact functions would not operate or would operate in an unexpected manner if the cookie was not stored. |
See 1 above |
Session |
Strictly Necessary |
rc::a |
See 51 above |
See 1 above |
Session |
Strictly Necessary |
viewedOuibounceModal |
Used to remember whether you have seen a "further assistance" message alert |
The cookie is deleted when the browser or tab is closed |
Session |
Strictly Necessary |
mbox |
This cookie is used by our Adobe SiteCatalyst analytics software and allows us to measure the performance of our website content using A/B split testing (e.g. we compare two versions of a web page, email, or other marketing asset and measure the difference in performance). This cookie gives us the ability to test which online content and offers are more relevant to our users. |
2 years |
Persistent |
Performance / Analytics Cookies |
Google Analytics cookies (_ga, _gali, _gat, _gid, _gcl_au etc.) |
These cookies are used used by our Google Analytics software to collect information about how visitors use our website and determine the efficacy of advertisements on our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. Please also see Google's overview of privacy and safeguarding data at https://support.google.com/analytics/answer/6004245/. |
Please see Google's overview of privacy and safeguarding data at https://support.google.com/analytics/answer/6004245/ for more details. |
|
Performance / Analytics Cookies |
Google Optimize cookies (_gaexp, _opt_awcid, _opt_awmid, _opt_awgid, _opt_awkid, _opt_utmc, _opt_expid) |
This cookie is used to determine a user’s inclusion in an A/B experiment via Google Optimize and the expiry of experiments a user has been included in. Google Optimize is used to enhance user experience on our website. |
Please see Google Cookie Usage on Websites https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#experiments for more details. |
|
Performance / Analytics Cookies |
Hotjar cookies (_hjSessionUser{site_id} , _hjSession{site_id} , _hjClosedSurveyInvites , _hjDonePolls , _hjMinimizedPolls , _hjShownFeedbackMessage , _hjSessionTooLarge , _hjSessionRejected , _hjSessionResumed , _hjid , _hjRecordingLastActivity , _hjTLDTest , _hjUserAttributesHash , _hjCachedUserAttributes , _hjLocalStorageTest , _hjIncludedInPageviewSample , _hjIncludedInSessionSample , _hjAbsoluteSessionInProgress , _hjFirstSeen , _hjViewportId , _hjRecordingEnabled ) |
These cookies are used by a Hotjar script for displaying the correct content to your users without personally identifying anyone. If you do not wish to be tracked by Hotjar you may do so by following the steps on the hotjar website https://www.hotjar.com/policies/do-not-track/ |
Please see Hotjar cookie information data at https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information for more details. |
|
Performance / Analytics Cookies |
QuantumMetricSessionID |
This cookie is from Quantum Metric and allows us to understand and improve how you use our site. |
30 minutes of inactivity on the website |
Session |
Performance / Analytics Cookies |
QuantumMetricUserId |
This cookie is from Quantum Metric and allows us to understand and improve how you use our site. |
1 year |
Persistent |
Performance / Analytics Cookies |
Facebook cookies (fr, _fbp) |
This cookies are used by Facebook platform to collect informations and measure the performance of our advertising on Facebook by understanding the actions people take on our website and to optimize ads based on collected data. Please also see Facebook’s Cookies Policy at https://www.facebook.com/policies/cookies |
90 days |
Persistent |
Targeting/Advertising Cookies |
Facebook cookie (datr) |
This cookie is used by Facebook to identify the web browser being used to connect to Facebook independent of the logged in user. This cookie plays a key role in Facebook’s security and site integrity features. Please also see Facebook’s Cookies Policy at https://www.facebook.com/policies/cookies |
2 years |
Persistent |
Targeting/Advertising Cookies |
Twitter cookie (personalization_id) |
This cookie is used by Twitter for tracking and targeting. Please also see Twitter’s Cookie Policy at https://help.twitter.com/en/rules-and-policies/twitter-cookies |
2 years |
Persistent |
Targeting/Advertising Cookies |
LinkedIN cookies (bcookie) |
This cookie is used by LinkedIN to acts as a third party host where website owners have placed one if its content sharing buttons in their page. |
2 years |
Persistent |
Targeting/Advertising Cookies |
LinkedIN cookies (UserMatchHistory) |
This cookie is used by LinkedIN to synchronize ad ID from LinkedIN. |
30 days |
Persistent |
Targeting/Advertising Cookies |
LinkedIN cookies (_guid) |
This cookie is used by LinkedIN to identify a LinkedIN Member for advertising through Google Ads. |
90 days |
Persistent |
Targeting/Advertising Cookies |
LinkedIN cookies (li_fat_id) |
This cookie is used by LinkedIN to member indirect identifier for Members for conversion tracking, retargeting and analytics. |
30 days |
Persistent |
Targeting/Advertising Cookies |
YouTube cookies (VISITOR_iNFO1_LIVE) |
This cookie is used by YouTube to provide bandwidth estimations. |
6 months |
Persistent |
Targeting/Advertising Cookies |
YouTube cookies |
This cookie is used by YouTube to store and track visits across websites. |
1 year |
Persistent |
Targeting/Advertising Cookies |
YouTube cookies |
This cookie is used by YouTube to store a unique user ID |
Session |
Session |
Targeting/Advertising Cookies |
Google Ads Cookies (gclid, HSID, NID, PREF, SAPISID, SID, SSID, IDE, DSID, test_cookie, SNID, AID, TAID) |
These cookies are using by Google for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads. |
Please see Google advertising and measurement cookie information at https://business.safety.google/adscookies/ for more details. |
|
Targeting/Advertising Cookies |
DV360 Cookies (DSID, _gads, pm_sess, pm_sess_NNN, aboutads_sessNNN, FPAU, ANID, IDE,_dc, FLC, RUL) |
These cookies are using by Google for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads. |
Please see Google advertising and measurement cookie information at https://business.safety.google/adscookies/ for more details. |
|
Targeting/Advertising Cookies |
Adform Cookies (C, TPC, GCM, CM, CM14, token, otsid, uid, SR<RotatorID>, CT<TrackingSetupID>, EBFCD<BannerID>, EBFC<BannerID>, CFFC<TagID>) |
These cookies are used by Adform to enable partners to target ads to visitors, to evaluate how well their ads work, and to see users’ opt-out choices |
Please see Adform cookie information at https://site.adform.com/privacy-center/adform-cookies/ for more details. |
|
Third Party Cookies |
ictf_master |
Stores the unique Visitor Reference. It allows to track the behaviour of the visitor of the page during the visit, for the marketing purposes. |
90 days |
Persistent |
Targeting/Advertising Cookies |
ictf_il |
Contains per installation tracking source cache. It allows to track the behaviour of the visitor of the page during the visit, for the marketing purposes. Unique identifier of the page visitor (e.g. telephone number entered by the visitor) will be stored to allow future identification. |
90 days |
Persistent |
Targeting/Advertising Cookies |
ictf_in |
Contains per installation number replacement source cache. It allows to track the behaviour of the visitor of the page during the visit, for the marketing purpouses. Unique identifier of the page visitor (e.g. telephone number entered by the visitor) will be stored to allow future identification, also after replacement of the unique identifier. |
90 days |
Persistent |
Targeting/Advertising Cookies |
ict_0 |
Contains third party tracking and number replacement source cache. It allows to track the behaviour of the visitor of the page during the visit, for the marketing purpouses. Unique identifier of the page visitor (e.g. telephone number entered by the visitor) will be stored to allow future identification, also after replacement of the unique identifier. |
90 days |
Persistent |
Targeting/Advertising Cookies |
ict_master |
Stores the unique Visitor Reference. It allows to track the behaviour of the visitor of the page during the visit, for the marketing purposes. |
90 days |
Persistent |
Targeting/Advertising Cookies |
Google / www.recaptcha.net |
This cookie is set by Google reCAPTCHA, which protects our site against spam enquiries on contact forms. |
6 months |
Persistent |
Strictly Necessary |
You can control how cookies are placed on your device from within your own browser.
If you wish to restrict or block the cookies which are set by this website, you may do this through the browser settings for each browser you use, on each computer or device you use to access the internet.
However, please be aware that some of our services may not function if your browser does not accept cookies.
You may wish to visit www.allaboutcookies.org which contains comprehensive information on how to do this on a wider variety of browsers including mobile internet browsers.
If you have queries please contact EUDataProtectionOffice@elavon.com
EU Data Protection Office, Elavon Financial Services DAC, Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.