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Americas

United States
Puerto Rico

Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain

Hospitality

Five-star payment solutions for hospitality customers

From check-in to check-out and everything in between: explore industry-leading payment solutions for the hospitality industry. We provide payment platforms to international hotel chains, family B&Bs and tourist attractions.

Our expertise will ensure your payment process is as convenient and secure as possible, and enhances your customers' experience during their time with you.

Trusted by brands all around the world

Michael Caines
Hilton
Accor
Mos Pizza
Copper and Straw
IHG
Motel 1
Best Western Hotel
City Park Hotel
Leonardo Hotels

Supporting payments from

check-in to check-out

In a world where every guest interaction, good or bad, can be shared instantly online, you need to get your service right first time, every time – and payments have a major role to play.

Partnerships we have in common

We partner with the providers you already know, making it easy to integrate with platforms you already use.

Security you can rely on

Data fraud costs you money and damages customer trust. Our payment solutions help you meet the highest security standards.                              

Global currencies

With Dynamic Currency Conversion (DCC), international guests can pay in their home currencies and know exactly what they will be charged.

In-house hospitality solutions

Pay at reception

Pay at reception

Manage pre-authorisations from guests to secure bookings and protect your income.

Pay at table

Pay at table

Staff in your restaurant can take payments at the customers’ tables.

Pay at counter

Pay at counter

Customers pay for takeaway services using POS devices connected to your till system.

Protection, monitoring and support for hospitality

  1. Our hosted payment gateways integrate seamlessly with your existing website; accept payments from all major credit cards quickly and securely.

    Our hosted payment gateways integrate seamlessly with your existing website; accept payments from all major credit cards quickly and securely.

  2. Use Virtual Terminal to take payments from customers over the phone.

    Use Virtual Terminal to take payments from customers over the phone.

  3. Enhance and protect your brand with solutions that are consistent across your network of properties.

    Enhance and protect your brand with solutions that are consistent across your network of properties.

  4. Understand how your business is doing with our reporting tools. Gather insights such as payment methods, chargebacks and transaction volumes.

    Understand how your business is doing with our reporting tools. Gather insights such as payment methods, chargebacks and transaction volumes.

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“Our business is in Italy, yet 90% of our revenue comes from international clients. So, we prefer to work with a global player like Elavon.”

Elena De Santis, director of finance, Sheraton Lake Como Hotel

Related insights

Be a part of something bigger

While some hotels stand alone, others gain strength working together. We can meet the needs of independent hotels as well as larger, complex pan-European brands.

Payments in hospitality: whitepaper

The hospitality sector is again extending a long-awaited welcome. But are they welcoming back a changed guest with different expectations?

Credit card fraud and the hotel industry

Understanding the most common types of credit card fraud in the hotel sector can prevent you and your business from becoming a victim.

Get in touch

Click below to contact an Elavon payments expert.

Power your payments with Elavon

  • We fund you fast – trade and get paid the same or next day
  • Easy signup and setup, with customer care and 24/7 technical troubleshooting in more than ten languages
  • We offer more than payments, with product features and add-on services to help you save time and money
  • Fast, secure transactions whether you trade online, in-store, both ways or even on the go
  • See real-time business reports, card transactions, payment settlements and more, on our online portal

Elavon account support

If you're already an Elavon customer and have a question about your account, please visit our Customer Resource Centre or use the contact form below to get in touch.

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