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Hospitality

Five-star payment solutions

From check-in to check-out and everything in between: explore industry-leading payment solutions for the hospitality industry. We provide payment platforms to international hotel chains, family B&Bs and tourist attractions: we'll use our expertise to make sure your payment process is as convenient and secure as possible, and enhances your customers' experience during their time with you.

hotel reception

Hotels

Make your guests' time with you memorable for all the right reasons. From ordering room service to booking extra nights, from check-in to check-out, we'll deliver simple, convenient payment processing solutions designed to tackle the unique challenges of the hotel industry, in-store and online.

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Tourist attractions

Don't let the payment process distract from the spectacle: implement a solution that can seamlessly handle face-to-face payments, online bookings and retail sales with speed and convenience. For your international customers, we also offer DCC and MCC, letting them see prices and pay in their home currencies.

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payment at the restaurant

Restaurants

Create a payment process that blends seamlessly with your customers’ dining experience. We’ll help you implement a solution that suits the unique style of your restaurant: from using flexible smart terminals to take payments at guests’ tables, to installing a responsive ePOS system to feed-back detailed payment data about your customers’ preferences.

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Make payments part of the experience

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Fully Integrated

Integrate with the leading hospitality platforms to deliver operational efficiency: one statement, one funding event and money in your account quickly and conveniently. Add value with real-time data insights into customer behaviour, and even secure the payment process ahead of time by pre-authorising any payment types.

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Payment Security

We'll secure your business and your guests' data at every step of the payment process. We protect payments with ISO 27001 and PCI Level 1 certified measures, including digital encryption, secure storage and tokenisation. Our team prevents 37% of chargebacks - against the industry average of 17%.

Revenue and Added Value

Welcome international customers and drive revenue growth with Dynamic Currency Conversion and Multi-Currency Conversion. Display prices, in-store and online, in your customers' and guests' home currencies, and let customers pay and settle in those currencies to reduce chargebacks.

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Customer Service

We know how important customer service is in the hospitality industry, so we make sure your payments solution is supported 24/7: our dedicated customer relationship managers will work with you to ensure you get the most out of your solution and address issues or challenges as they arise.

Let us take care of your payment process

Talk to us today about your hospitality payment solution.

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Smart Insights

Fire Restaurant - Customer Story

Fire Restaurant offers customers a slick and seamless payment experience at table, thanks to Elavon. Speedy funding and always-on access to the restaurant’s account makes employees’ lives a lot easier, too.

Read full customer story

Achieving best-in-class approval rates for your bookings

This latest in a series of Elavon guides to navigating PSD2 SCA regulations provides merchants in travel and hospitality, and their solution providers, with a guide to mastering transaction optimisation.

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Westin Dublin

Elavon’s fully integrated payment solution means the Westin Dublin can offer guests pre-authorisation and dynamic currency conversion, while the hotel enjoys a percentage of currency conversion rates and reconciliation reports delivered straight to its inbox.

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