Airlines

First-class payments from takeoff to landing

For over 30 years, we’ve worked side-by-side with airlines to deliver payment solutions for customers around the world. With over 100 airline partners, we understand the unique challenges of the industry and the need to build speedy, efficient payments systems without compromising security or compliance. Manage your customers’ entire payment journey with transparency and accountability, receive detailed insight and intelligence, reduce processing costs, and ensure globe-spanning compliance for every flight.

Global acquiring capability

Partnering with over 100 airlines worldwide, we’re a truly global card acquirer, licensed at local and international levels to provide card-payment services across Europe, North America, Middle East, Africa and Asia Pacific.

Accept all major cards and contactless payments in over 100 currencies, online, in-app and in-flight, while offering your customers a consistent, secure payment experience wherever you serve them.

Partnership advantage

Keeping your airline at the forefront of the industry while reducing the ongoing cost and complexity of your payment processes. By partnering with Elavon, you’ll gain access to a vast range of payment benefits including specialised airline industry integrations, interchange optimisation, currency conversion and detailed reporting capabilities.

Our partnerships evolve with the challenges you face and promoting growth.

End-to-end accountability

Rely on us to keep your airline’s payment systems running around the clock and in compliance with global regulations. We’ll ensure complete transparency on costs and pricing and take responsibility for every stage of the payment process.

That accountability includes payment protection: handle every payment with the peace of mind that your customers’ data is protected, in the sky and on the ground, by the latest payment security technology.

Cutting-edge technology and support

Airline customers expect payments to be as quick and simple as any other purchase. Implement cutting-edge technology with industry-leading uptime, authorise payments in seconds, and manage the transaction volumes that your airline needs to handle on a daily basis.

We’ll be with you at every step. As a partner, you’ll have access to an international, multilingual support structure, and dedicated relationship managers to help streamline costs and seize business opportunities.

International payment potential

Reach your global growth goals: our track record of airline expertise stretches across continents and we facilitate billions of seamless payments into many international territories every year.

Our payment products emphasise the needs of our partners and their customers around the world, and include innovative multi-currency features, currency exchange services, interchange optimisation and more.

Take flight with Transaction Risk Analysis

An airline customer’s’ journey starts the moment they book their flights. Enhance their experience even before takeoff with TRA, which facilitates exemptions to Secure Customer Authentication for online transactions up to €250. This means frictionless checkout and less cart abandonment, while protecting your airline from online fraud.

Learn more

Payments designed for airlines

Payment Transparency

Build your airline’s payment solution with complete clarity on pass-through pricing and total cost of card acceptance. Create the payment experience you want for your customers on the ground or in the air, anywhere in the world.

Trust and Accountability

Do business with the peace of mind that every stage of your customers’ payment journey, from authorisation to settlement, is backed by world-class security technology. Protect payments with Level 1 PCI DSS compliance and measures including 3D Secure (3DS) and Strong Customer Authentication (SCA).

Cutting-Edge Insight

Take advantage of industry-leading payment technology and insight to keep your airline at the cutting-edge. Handle every card payment method swiftly and securely: from contactless and mobile wallet transactions, to online bookings, upgrades, and added extras.

Ongoing Partnership

Partnership provides a spectrum of valuable industry integrations, which include IATA, ARC, GSDs and PSPs. We work closely with airline partners to optimise every aspect of their payment solutions, adapt to industry changes, and achieve ongoing growth.

Global Compliance

Build a payment solution that works for your airline in every corner of the world. We’ll manage the compliance requirements, letting you focus on creating the outstanding experience your customers expect when they travel with your airline.

Let's fly with first class payments

Talk to us today about creating your airlines' ideal payment solution.

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Smart Insights

Security

Test your security as a hacker would

Red Team testing with Elavon assesses the robustness of your data security, exposing any gaps and weaknesses safely because our ‘hackers’ are working for you.

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Card Scheme

Card Brand Airline Impacts

Elavon is aware of the impacts to the numerics used in the card brand payments systems and has taken the steps to support the migration to an eight-digit IIN (BIN). Full implementation for all card brands is targeted for April 2022.

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PSD2

PSD2 - Learn how PSD2 and SCA requirements will impact your business

The EU introduced the Payment Services Directive 2 (PSD2) to make payments safer, increase consumer protection, foster innovation and competition. PSD2 is enshrined in law in most EU member state countries.