Fire Restaurant in Dublin's city centre sees many benefits with Elavon, Ireland’s leading card-payment expert for restaurants.
Fire Restaurant is located in the heart of Dublin and is consistently voted one of the best restaurants in Dublin's city centre. As well as the quality of its food, Fire prides itself on making its customers feel welcome and at ease. According to Sharon Hollywood, Director of Operations, “Fire’s not just about the food or about the drinks; it’s about the overall experience.”
The restaurant can seat up to 260 people at any one time, so being able to provide a slick and seamless payment service at the table is imperative.
"Elavon is a great company to work with. Its card processing systems meet the demands of our business and make our lives easier," says Sharon Hollywood, Director of Operations, Fire Restaurant.
Quick and easy process
Emer Splillane, Fire’s Financial Controller, says, “Elavon came in and recommended the terminals and system we’d need and what would meet our business needs. For any restaurant, the busiest part of the week is from Friday to Sunday - and for the accounts team, Monday means a lot of reconciliation from the weekend trade. Elavon ensures that this process is quick and easy.
“With iMerchantConnect, I can simply login and instantly see what has been funded into the bank that day. Having the money in the bank improves our working capital and that’s important to our business. For us, as a large restaurant, it has been so easy to use and the service provided has been absolutely excellent.”
Sharon says, “Elavon is a very good product. It’s seamless and so it’s easy to use. From a customer perspective, they just want to relax, hand over their chip and PIN and ensure that their payment goes through quickly."