To access the Converge back office:
- Go to the login URL: https://portal.eu.convergepay.com/
- You will be presented with the login box:

- Enter the email address that you used to register for your account
- Enter your password and click ‘SIGN IN’ (Please note this is case sensitive)
- If you have forgotten your password, you can click ‘FORGOT PASSWORD’ and
you can then request an email to your registered account to reset it:

- You will receive:
- And on clicking the RESET PASSWORD button, you will be prompted to enter your new password as per the guidelines:
- Once you have reset the password the following confirmation email will be received: