To help you get started in processing card payments for your business, here are three things you need.
The Elavon Payment Gateway (EPG) enables you to take payments online and is the online equivalent of a card terminal in a shop.
As a business taking card payments, you have a responsibility to keep your customers’ card information safe.
Understand your statement by clicking the icon on the example, which will give you an explanation of key parts of your statement.
Disputed transactions often lead to a complicated chargeback process. Reduce the hassle and cost of chargebacks with our best practice guidance.
View our handy videos on how to fix terminal issues, use our online reporting tool and see some of our solutions to help you run your business.
Get quick and easy online access to statements, reports, account management tools, product alerts and more. Elavon Connect saves you time and provides a comprehensive view of all your payment processing activity.
Installing the terminal is simple. Once you’ve completed the setup steps in this video, you’ll be ready to start processing transactions.
Poynt is the new payment solution that will change the way you think about card payments forever.
View our handy videos on how to fix terminal issues, use our online reporting tool and see some of our solutions to help you run your business.
We live in an age where criminals don’t need to be present to take advantage of your business. Complying with PCI standards is good evidence that you're complying with GDPR.
How to use Dynamic Currency Conversion
Step-by-step instructions on how to use specific functionality.
We take the time to evaluate your particular business situation and match you to the best solution for your unique needs. Our range of tools, products, and solutions will simplify your life and increase the profitability of your business.
Poynt is the new payment solution that will change the way you think about card payments forever. With sleek lines and large colour touchscreens, Poynt is a beautifully designed device which brings together a totally connected payments experience and a suite of brilliant business tools.
Dynamic Currency Conversion (DCC) is a service that enables international Visa® and MasterCard® cardholders in over 60 currencies the choice to pay the bill in their own currency rather than the currency of the country that they are visiting.
MobileMerchant turns your Smartphone or tablet into a mobile payment terminal. Now you can accept payments anywhere and anytime, to give your customers the great level of service they expect and deserve.
The back office training user guide to managing all of your payments easily and securely in one place through the hosted payment solution.
Link your card terminal to your till, improve your customer experience and simplify your end-of-day processes.
When combined with Dynamic Currency Conversion from Elavon, the Tax Free Shopping Service automatically recognises cardholders who are eligible for international tax refunds. It enables customers who are non-EU residents to reclaim international tax duties on the purchase of goods using all major credit and debit cards
As a business taking card payments, you have a responsibility to keep your customers’ card information safe.
Stay up to date with industry news, developments in technology and changes in regulation.
Read all the latest customer updates and changes from Elavon Ireland.
All the latest news about data security from Elavon.
Read important card brand changes, which will have an impact on how you process your Visa and Mastercard transactions.
We welcome feedback - good and not so good. Being human, we of course prefer a compliment, but if the feedback is negative we don’t ignore it.
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Customer Services
Monday - Sunday
24 hours a day
For technical and terminal query: choose option 1
Customer Services
Monday - Sunday
24 hours a day
For technical and terminal query: choose option 1
Learn more about Elavon Connect.
Get quick and easy online access to statements, reports, account management tools, product alerts and more.
Elavon Connect saves you time and provides a comprehensive view of all your payment processing activity.
Introducing Elavon Connect (1:46)
Get quick and easy online access to statements, account management tools, product alerts and more.
Register For Elavon Connect (0:51)
Registration for Elavon Connect is fast, easy and can be completed in a couple of minutes.
Access your online statement (0:46)
Access your statements and learn more about your card processing activity on Elavon Connect.
Add a new user (1:23)
Grant your employees access to Elavon Connect. See our short instruction video and learn how to add new users to the system.
Add a new location (1:11)
Need to add a new location to your Elavon Connect online profile? Take a look at our quick instructions.
Manage an existing user (1:29)
Manage employee profiles on Elavon Connect: view, edit or delete users. Check account status, login details and more.
View recent payment activity (1:03)
Learn how to check your recent payment activity? Log in to Elavon Connect and follow these quick steps.
Update your personal information (1:18)
Take a look at this short instruction video on how to update your contact information, notifications and permissions. Change your Elavon Connect password.
See transactions funded (1:05)
Check your recent transactions funding on Elavon Connect. Search and export your data easily with this quick video instructions.
Unlock your account (0:49)
How to unlock your account or reset your password on Elavon Connect?