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Welcome to Elavon

To help you get started in processing card payments for your business, here are three steps for you to follow. You should receive everything you need to get up and running within a week of opening your account. If this is not the case, please contact our Customer Services team.

Step 1: Card Terminal Installation

You’ll receive a call shortly to arrange a suitable date for our engineer to install your card terminal(s) and train you and your staff. For a successful installation, check out the guide.

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Step 2: Protect your Business

As a new customer, you’ll be set up on our data security portal. Look out for emails from 'Secured by Elavon', with login details for registration. Getting compliant will protect your business.

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Step 3: Access Statements Online

Accessing statements and reports is simple and easy with Elavon Connect, your online reporting tool that brings all your payments information into one place. Register and gain immediate access.

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Manage your account with Elavon

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Understanding your Statement

Check out our handy guide to reading your statement.

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Managing Chargebacks

Learn how to minimise and handle disputed transactions.

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Display your Logo

Display your logo on the card terminal screen and on till receipts.

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Change Account Details

Find the relevant forms to make changes to your account.

Let's talk - we're here to help

Customer Services

IRE: 1850 20 2120

You can call us 24/7, 365 days a year. Please have your Merchant ID (MID) number ready whenever you call us.

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