To help you get started in processing card payments for your business, here are three things you need.
The Elavon Payment Gateway (EPG) enables you to take payments online and is the online equivalent of a card terminal in a shop.
As a business taking card payments, you have a responsibility to keep your customers’ card information safe.
Understand your statement by clicking the icon on the example, which will give you an explanation of key parts of your statement.
Disputed transactions often lead to a complicated chargeback process. Reduce the hassle and cost of chargebacks with our best practice guidance.
View our handy videos on how to fix terminal issues, use our online reporting tool and see some of our solutions to help you run your business.
Get quick and easy online access to statements, reports, account management tools, product alerts and more. Elavon Connect saves you time and provides a comprehensive view of all your payment processing activity.
Installing the terminal is simple. Once you’ve completed the setup steps in this video, you’ll be ready to start processing transactions.
Poynt is the new payment solution that will change the way you think about card payments forever.
View our handy videos on how to fix terminal issues, use our online reporting tool and see some of our solutions to help you run your business.
We live in an age where criminals don’t need to be present to take advantage of your business. Complying with PCI standards is good evidence that you're complying with GDPR.
How to use Dynamic Currency Conversion
Step-by-step instructions on how to use specific functionality.
We take the time to evaluate your particular business situation and match you to the best solution for your unique needs. Our range of tools, products, and solutions will simplify your life and increase the profitability of your business.
Poynt is the new payment solution that will change the way you think about card payments forever. With sleek lines and large colour touchscreens, Poynt is a beautifully designed device which brings together a totally connected payments experience and a suite of brilliant business tools.
Dynamic Currency Conversion (DCC) is a service that enables international Visa® and MasterCard® cardholders in over 60 currencies the choice to pay the bill in their own currency rather than the currency of the country that they are visiting.
MobileMerchant turns your Smartphone or tablet into a mobile payment terminal. Now you can accept payments anywhere and anytime, to give your customers the great level of service they expect and deserve.
The back office training user guide to managing all of your payments easily and securely in one place through the hosted payment solution.
Link your card terminal to your till, improve your customer experience and simplify your end-of-day processes.
When combined with Dynamic Currency Conversion from Elavon, the Tax Free Shopping Service automatically recognises cardholders who are eligible for international tax refunds. It enables customers who are non-EU residents to reclaim international tax duties on the purchase of goods using all major credit and debit cards
As a business taking card payments, you have a responsibility to keep your customers’ card information safe.
Stay up to date with industry news, developments in technology and changes in regulation.
Read all the latest customer updates and changes from Elavon Ireland.
All the latest news about data security from Elavon.
Read important card brand changes, which will have an impact on how you process your Visa and Mastercard transactions.
We welcome feedback - good and not so good. Being human, we of course prefer a compliment, but if the feedback is negative we don’t ignore it.
You should receive everything you need to get started within a week of opening your account. If this is not the case, please contact our Customer Services team.
Step 1: Integrate your Online Store
To begin the setup of your Virtual Terminal and/or integration to your payment page, you will be contacted by the technical team at Elavon Payment Gateway.
Step 2: Protect your Business
As a new customer, your business is automatically enrolled to Secured by Elavon. This enables you to get your business certified and be compliant with Payment Card Industry Data Security Standards (PCI DSS).
(1) Register at elavonsecuritymanager.com You’ll receive two login emails from Secured by Elavon with your username and password for registration.
(2) Once registered, you'll be guided through the compliance validation process to achieve certification straight away (certainly no later than 90 days from the date your account is opened) to avoid the PCI non-compliance fee.
Step 3: Access Statements Online
Accessing statements and reports is simple and easy with Elavon Connect, your online reporting tool that brings all your payments information into one place. Register and gain immediate access.
Check out our handy guide to reading your statement.
Learn how to minimise and handle disputed transactions.
You will find the relevant forms for changes to your account.
Please have your Merchant ID (MID) number ready whenever you call us.
If you have been referred by one of our partners, please contact them directly for all technical support, including the setup of your payment gateway.