Firm name: U.S. Bank Europe
Period covered in this report: 1 January 2023 to 30 June 2023
Currency: EUR
Currency Units: Single
Brands/trading names covered: U.S. Bank Europe
|
|
Total complaints outstanding at reporting period start date |
Complaints Received |
Complaints Closed |
Complaints Upheld by firm |
Total Redress paid |
|---|---|---|---|---|---|
|
Lending-Debt purchasing (including complaints in relationto the underlying debt that has been purchased but notcomplaints about the collection of that debt) |
- |
- |
- |
- |
- |
|
Lending-Hire purchase / conditional sale agreements |
- |
- |
- |
- |
- |
|
Lending-Home credit loan agreements |
- |
- |
- |
- |
- |
|
Lending-Bill of sale loan agreements e.g. logbook lending |
- |
- |
- |
- |
- |
|
Lending-Pawnbroking |
- |
- |
- |
- |
- |
|
Lending-High cost short-term credit |
- |
- |
- |
- |
- |
|
Lending-Other lending |
- |
- |
- |
- |
- |
|
Credit Broking |
- |
- |
- |
- |
- |
|
Debt Management activity |
- |
- |
- |
- |
- |
|
Debt collecting |
- |
- |
- |
- |
- |
|
All other credit-related activity |
161 |
2219 |
2216 |
1186 |
135,632 |
Lending-Debt purchasing (including complaints in relationto the underlying debt that has been purchased but notcomplaints about the collection of that debt)
Total complaints outstanding at reporting period start date
-
Complaints Received
-
Complaints Closed
-
Complaints Upheld by firm
-
Total Redress paid
-
Lending-Hire purchase / conditional sale agreements
Total complaints outstanding at reporting period start date
-
Complaints Received
-
Complaints Closed
-
Complaints Upheld by firm
-
Total Redress paid
-
Lending-Home credit loan agreements
Total complaints outstanding at reporting period start date
-
Complaints Received
-
Complaints Closed
-
Complaints Upheld by firm
-
Total Redress paid
-
Lending-Bill of sale loan agreements e.g. logbook lending
Total complaints outstanding at reporting period start date
-
Complaints Received
-
Complaints Closed
-
Complaints Upheld by firm
-
Total Redress paid
-
Lending-Pawnbroking
Total complaints outstanding at reporting period start date
-
Complaints Received
-
Complaints Closed
-
Complaints Upheld by firm
-
Total Redress paid
-
Lending-High cost short-term credit
Total complaints outstanding at reporting period start date
-
Complaints Received
-
Complaints Closed
-
Complaints Upheld by firm
-
Total Redress paid
-
Lending-Other lending
Total complaints outstanding at reporting period start date
-
Complaints Received
-
Complaints Closed
-
Complaints Upheld by firm
-
Total Redress paid
-
Credit Broking
Total complaints outstanding at reporting period start date
-
Complaints Received
-
Complaints Closed
-
Complaints Upheld by firm
-
Total Redress paid
-
Debt Management activity
Total complaints outstanding at reporting period start date
-
Complaints Received
-
Complaints Closed
-
Complaints Upheld by firm
-
Total Redress paid
-
Debt collecting
Total complaints outstanding at reporting period start date
-
Complaints Received
-
Complaints Closed
-
Complaints Upheld by firm
-
Total Redress paid
-
All other credit-related activity
Total complaints outstanding at reporting period start date
161
Complaints Received
2219
Complaints Closed
2216
Complaints Upheld by firm
1186
Total Redress paid
135,632
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