About us

For 25 years, we've helped more than one million customers around the world grow their business through payments. Our flexible, secure and innovative solutions help businesses attract and keep customers, develop partner relationships, process payments and simplify operations. We are the leading provider for airlines and a top-five provider for hospitality, healthcare, retail and public sector/education.

Careers

Who we are Leadership Global presence

Who we are

Get a first-hand look at the work we do and the businesses we serve. Explore our payment solutions in action and find out what our technology could do for you.

Top-five global payments provider

With more than 1.3 million customers in over 30 countries, Elavon is consistently rated among the top-five global payment providers in the world.

Subsidiary of U.S. Bank company

We are backed by the strength and stability of U.S. Bank, the fifth-largest commercial bank in the US and rated one of the world's most ethical companies.¹

5.5 billion transactions annually

Elavon processes more than five billion transactions, valued at nearly $450 billion, around the world per year.

Industry-specific payment solutions

We pair commitment to innovation with data security and financial stability, in order to bring specialised solutions designed to meet the unique needs of your industry.

_{¹Ethisphere 2019 World's Most Ethical Companies - http://www.worldsmostethicalcompanies.com/honorees/}

Leadership

The team leading our European business across seven countries at Elavon Merchant Services and Opayo.

Jamie Walker CEO, Elavon

Jamie Walker was appointed Chief Executive Officer of Elavon in 2017 and is responsible for leading more than 4,000 employees in the United States, Canada, Mexico and Europe.

Since joining Elavon in 2001, Jamie has managed complex initiatives, including acquisitions and international expansion in his previous role as Chief Financial Officer for Elavon, to assessing risk and opportunities for sustainable, strategic growth in his former role as Chief Administrative Officer for U.S. Bank’s Payment Services division.

Jamie holds a Bachelor of Business Administration in accounting and marketing from Emory University, and is based in Atlanta, United States.
Declan Lynch Chief Executive Officer, Elavon Financial Services

Declan Lynch was appointed Chief Executive Officer of Elavon Financial Services (EFS) in 2006 and is responsible for leading more than 2,000 employees in Ireland, UK, Germany, Poland, Norway, Sweden, Spain and Luxembourg. EFS is a fully-chartered Irish bank, wholly-owned subsidiary of U.S. Bank, headquartered in Dublin, Ireland. In addition to its leading payment-processing solutions, EFS also operates a number of fast-growing investment services businesses in Europe including Trust, Depositary and Custody.

Declan holds a Bachelor of Commerce degree from University College Dublin, and is based in Dublin.
Hannah Fitzsimons President & General Manager, Europe

Hannah Fitzsimons is the President and General Manager of Elavon. She is currently responsible for the revenue and growth of Elavon across Europe and its 1,600 employees across the UK, Ireland, Germany, Norway, Poland and Spain.

During her 14 years at Elavon, Hannah has progressively taken on more responsibility, from her first role as Head of International Corporate Sales in 2005, becoming Head of Sales in Europe in 2012 and Managing Director UK & International Corporate in January 2016. She began her career at NatWest and Citibank prior to joining Elavon.

Hannah also served as a board member of the UK Finance subcommittee and is currently a member of Visa’s UK Council.

Hannah holds a Bachelor of Science in economics and politics from London Metropolitan University and is based in London.
Claire Halligan Head of eCommerce, Europe

Clare Halligan has been Head of eCommerce at Elavon since 2018, where she leads the development of customer-centric eCommerce, online and mobile payment solutions across Europe.

She has extensive experience in payments and eCommerce, having held positions at First Data and Realex Payments.

Claire has an MBA from UCD Michael Smurfit Business School and also studied at the Dublin Institute of Technology and Trinity College Dublin.
Colin Close Head of Corporate Segment, Europe

Colin Close was appointed Managing Director, UK and International Corporate for Elavon in Europe in December 2017. In his current role, Colin is responsible for Elavon’s customer channels and leads on the strategic initiatives which underpin Elavon’s largest revenue market, the United Kingdom. Colin is also part of Elavon’s international leadership team working on future strategy and business direction.

Colin has significant experience in leading the transformation of Elavon’s European business and building Elavon’s global partnerships with large corporates, with over 12 years in the payments industry with positions at both Elavon and Barclays Bank.

Colin holds a Bachelor of Science in business studies from Aston University and is based in Reading, England.
Simon Tune Commercial Director, Europe

Simon Tune joined Elavon as Commercial Director in 2018. At Elavon, Simon is responsible for overseeing product development, identifying new market and growth opportunities and directing marketing operations.

Before joining Elavon, Simon worked at Xerox Corporation for nearly 14 years, across various roles including General Manager, Business Development and Marketing, as well as Head of IT and Online Reseller Development.

Simon holds a Bachelor of Arts in sales and marketing from the University of Glamorgan and is based in Greater London. He is a member of the Elavon Merchant Services European Leadership team.
Rafal Gołębiewski Head of SME Segment & Bank Alliances, Europe

Rafal was appointed Head of Small Business & Bank Alliances, responsible for growing the small business customer base and establishing new alliances with banks. Previously, he was responsible for sales and financial activity as Managing Director for Elavon Merchant Services in Poland.

With more than 25 years’ experience in the payments and financial services industry, Rafal is a recognised business leader in the Central and Eastern European (CEE) region. Prior to joining Elavon, Rafal held leadership positions at American Express as a Director of Card Payment Business for Central Europe and Director Merchant Acquisition & CLM Poland.

Rafal holds a master’s degree in Law and Administration from the Warsaw University in Poland. He is a member of the Elavon Merchant Services European Leadership team.
Eric Horgan Head of Product, Europe

Eric Horgan is Head of Product for Elavon and is a member of Elavon’s European leadership team.

Prior to this role, Eric was Country Manager, Ireland for Elavon. He has over 15 years' experience in the payments industry, eight of those at Elavon, including roles as Vice President of New Product Innovation and Head of Product Management for Europe. He is a specialist in eCommerce, strategy, product development and management, as well as programme delivery.

Eric holds a Master's in Business Studies from University College Dublin and is based in Ireland.
Vivian Galligan Head of Partnerships, Europe

Vivian (Viv) has worked for Elavon for more than 19 years. Currently, he is Head of Partnerships for Elavon in Europe, responsible for creating strategic partnerships with Independent Sales Organisations (ISOs), Independent Software Vendors (ISVs) Banks, and eCommerce companies across the region.

Vivian has held leadership roles for Elavon including Director of Sales for Ireland & UK, Head of International Corporate Business. He is a member of the Elavon Merchant Services European Leadership team.
Linda Hand Head of Operations, Europe

Linda Hand joined Elavon in 2014 and is responsible for all operational services that support the Elavon portfolio across Europe as well as global services with teams in North America.

Leading an operations department of 700 people, Linda is responsible for all front-office customer relations and services, bank office services and financial support across all countries. Linda has spearheaded several successful expansion projects for Elavon including operations in Warsaw, Poland and a recent centre in Madrid, Spain.

Prior to joining Elavon, Linda help roles within Technical Support Management at Dell, Financial Services Management at Xerox, Operations Microsoft Account Management and managing the Italian and French markets at Lotus Notes.

Linda is member of Elavon Financial Services board and currently based in Spain after long assignments in Ireland, Poland and Mexico.
Sean Wilson Managing Director, Opayo

Sean Wilson joined Elavon as Managing Director following the acquisition and integration of Sage Pay (now named Opayo) in March 2020. Sean is responsible for leading Opayo and driving the transformation of the business through organisational change.

Sean had worked for Sage Pay for more than eight years, most recently as Chief Operating Officer. He has extensive experience both in North America and Europe driving the growth of innovative, customer-focused businesses such as Integral and Cisco.

He holds a master’s degree from the Trinity College Dublin in International Business. Sean is a member of the Elavon Merchant Services European Leadership team.

Jamie Walker CEO, Elavon

Awards

We’re recognised by businesses around the world as a leading provider of payment-processing solutions. We strive to deliver the highest standards of service and technology to every customer and, in pursuing that goal, our work has earned us recognition and accolades from across the industry landscape.

Best Processor – Card Not Present Awards 2020

For the third year running, Elavon has been named the Best Processor. It is also the third time that Elavon was awarded the accolade as both the Judges’ and Customers’ Choice.

Great Place to Work - Europe's Best Workplaces 2020

Elavon Europe is a ‘Great Place to Work’ right across the continent but, in 2020’s award, our UK operations in London was recognised. It’s our second appearance on the list, as 2019 saw our Madrid office pave the way.

eDukat – Award for Event of the Year in the Cashless World 2020

Elavon Europe was recognised in Poland for our modern solution supporting unattended payments that promotes non-cash payments on vending machines.

Award of Excellence – PCI London Awards 2020

Elavon Europe has been recognised for our expertise in payments compliance for helping our customers – along with our partners – to secure consumer data and protect from security breaches.

Best Processor – Card Not Present Awards 2019

For the second year running, Elavon has been named the Best Processor. It is also the second time Elavon was awarded the accolade as both the Judges’ Choice and Customers’ Choice.

Best eCommerce Platform/Gateway – Card Not Present Awards 2019

Judges named Elavon as Best eCommerce Platform/Gateway for our Converge platform. Elavon was the first company to win more than two accolades at CNP2019: the judges and customer choice awards in the Best Processor category.

Best Processor – Card Not Present Awards 2018

Elavon was named Best Processor, by both the judging panel and customer choice panel.

eDukat – Award for New Product changing the Cashless Payments Market 2018

Elavon Europe received the Polish award for launching a new electronic system for settling fares for public transport services: Open Payment System Łódź.

The Reliable Employer of the Year 2018

Elavon Europe was recognised in Poland for investing in modern personnel management models focusing on safety, working conditions and employee development.

Global presence

We handle over five billion transactions every year, for customers in 30 territories across the globe, and with a combined value of $450 billion. Our team of 3,600 employees located in 10 countries around the world ensure that our customers trust us to manage their payments.

Office locations

Find our offices in every corner of the world. Our footprint stretches from North and South America to Europe, Africa and Asia: we’re always working to open new locations and connect with new customers and cultures.

North America

Atlanta

Denver

Knoxville

Minneapolis

Mexico City

San Francisco

Tampa

Toronto

North America openings

Europe

Arklow

Dublin

Frankfurt

London

Madrid

Oslo

Warsaw

Europe openings

Your Business

Overview

Small to Medium

Large Corporate

Expanding Online

Opening New Locations

Switching Payment Providers

Your Industry

Overview

Retail

Food and Drink

Hospitality

Government and Education

Services

Solutions

Overview

Accept payments online

Accept payments in store

Accept payments on the go

Accept payments by mail or phone

Partners

Overview

Financial Institutions

Independent Sales Organisations (ISO)

Integrated Payments Solutions

Developers

About us

Who we are Leadership Global presence

Who we are

Top-five global payments provider

Subsidiary of U.S. Bank company

5.5 billion transactions annually

Industry-specific payment solutions

Leadership

Awards

Global presence

North America

Europe

Latin America

Office locations

North America

Europe

Customer Service

Sales