With our new EPOS payments system, you’ll never miss a beat

FAQs

• How is an EPOS system different to a POS system?

  A traditional point-of-sale system (POS) is often a stand-alone device simply for processing payments. You would calculate the amount to pay using a till or register and then key in the amount on a separate terminal to take your customer’s payment.
  
  An electronic point-of-sale system (EPOS) is the evolution of the traditional POS system using integrated software that captures and transports the data throughout your business.
  
  So in a café or restaurant setting, an EPOS system could link the order to the kitchen or bar, split the bill when customers want to pay separately, handle the tips, take the payment, email, text or print the receipt and feed into the central reporting system.

• What payment types can I accept with an EPOS system?

  Being able to let your customer pay how they want to can only enhance the customer experience. So you need to be able to handle anything from contactless payments to digital wallets - which are the fastest growing payment type, allowing your customers to pay using smart devices, such as their phone or watch.

• Can I use my EPOS to help with staff management?

  Managing your employees is critical to the successful growth of your business. However, it can quickly become a pain point for most business owners owing the time and effort required. Our EPOS system, fortunately, provides access to advanced staffing tools to help save time and reduce headaches. Some of the tools available include:
  

  • Clock-in/clock-out feature with timesheet reporting.
  • Multi-location employee support.
  • Employee role management with multiple user types.
  • Tip and gratuity reporting.
  • Employee sales by product reporting.
  • Estimated wage reporting.
  • Hourly rate tracking.
• How much will an EPOS system cost me?

  EPOS systems from Elavon can range from ready to go out-of-the box to specifically tailored to your every business. Packages and bundles are available.

  Learn more
• How do I get set up?

  At Elavon, we will take care of everything for you. Your new EPOS system will be installed by a qualified engineer, and we will provide support in your first couple of weeks to ensure you have a configuration that is right for your businesses. In case there are any hitches, we will also provide you 24/7 customer support at no additional cost.