We want to hear from you.
If you are interested in setting up a new merchant account with us, please call 1800 995 085 between the hours of 9:00 AM and 5:30 PM GMT, Monday-Friday. If you require assistance with an existing account, please call our customer service line at 1850 20 2120 24/7/365.
Third party organisations interested in partnering with Elavon, please click here.
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European Customer Complaints Handling Process
Elavon is keenly focused on our customer experiences. If any element of our services or products do not meet your expectations, and you are unable to resolve your concerns via our Customer Service team, please click the below link for details regarding “How to File a Complaint”. Elavon apologises in advance if you are dissatisfied, and assure you that we will investigate and respond as efficiently as possible in order to resolve your issues.